The Benefits of a Direct Debit Service

Key benefits at a glance

Low cost

• Transparent fee structure.
• No investment in BACS software is necessary.
• Few overheads for staff to process and administer a Direct Debit Service.
• Volume discount savings available.

Managed service

• Ideal for small business Direct Debits, charity Direct Debits and club Direct Debits � our payment processing service is simple to operate and low cost.
• Perfect for large organisations needing comprehensive corporate Direct Debit processing inclusive of full integration features.
• Your trading name appears on payer�s bank statement, as if issued by you.

Improved customer satisfaction

• Quick payer sign-up process: online or back office, integrated or manual.
• Better customer retention through less interaction and greater control over what is debited and when.

OIN/SUN numbers

• We can provide you with a Service User Number (SUN), if you don�t already have one.

Secure reports

• A full activity report is issued each month, with a summary. We will also notify you of any unpaid, cancelled or amended Direct Debits immediately upon receipt each day.
• Available online and by email.

Unpaid Direct Debits

• We can set your account up to automatically retry a Direct Debit on an agreed number of days after a failed first attempt. This reduces negative customer contact and admin time.

Special offers and benefits

• As a proactive Direct Debit company, we cater for promotion codes, X number of days free prior to first Direct Debit, discount on first debit, set up fee and final debit.

Personal account manager

• You�ll be assigned an account executive to manage your Direct Debit service and help from start up to ongoing processing.

Contingency

• Our robust duplicated system prevents downtime in case of disaster.

Security

• All bank details are encrypted.
• All files and reports are uploaded and downloaded automatically from BACS via our Hardware Security Modules (HSMs) rather than by employees creating digital passwords.
• Reports are password protected.

Call 01276 856 464 or email for details